INTERNAL SUPPORT

Report a calling issue

Tell the support team what went wrong. Keep it simple — you do not need to know the technical cause.

Before you submit Do not enter customer names, phone numbers, ID numbers or other customer personal information.

Your detailsSo support knows who to contact.

Agent name * Agent ID / username *

What went wrong?Choose the closest option.

Issue category * What happened? * Example: “I can hear the customer, but the customer cannot hear me.”

How often is it happening? *

Once More than once Every call

Optional evidenceThis can help support resolve the issue faster.

ScreenshotPNG, JPG or WEBP. Maximum 5 MB. Agent access code *

Ticket submitted